Do & Don't Rules | Eclectic Compliance Portal

⚖️ Do & Don't Rules

Clear, practical rules for every sales interaction. Know them. Follow them.

✅ 6 COMPLIANCE RULES

Actions that protect you and the company

🚫 6 VIOLATION RULES

Actions that lead to disciplinary action

📢 Report a Violation

✓ YOU SHOULD DO

✓

Always verify MRP before quoting

Check the latest principal MRP list before sending any price to customers. Use only system-verified prices.

Pricing Rules

✓

Get written approval before releasing price

All price quotes must have documented approval — SAP workflow approval or official email from supervisor.

Pricing Rules

✓

Use only official SAP documents

Only enter POs, invoices, and delivery notes with proper authorization signatures into SAP.

SAP Compliance

✓

Declare all gifts received above Rp 100K

Any gift or entertainment received above Rp 100.000 must be declared to compliance within 5 working days.

Business Ethics

✓

Report violations within 24 hours

When you witness or suspect a compliance violation, report it to your line manager or compliance team immediately.

Reporting & Flow

✓

Keep all SAP entries traceable

Every SAP transaction must have a supporting document. No entries without proper reference numbers.

SAP Compliance

✗ YOU MUST NOT DO

✗

NEVER sell above MRP

Selling any product above the Maximum Retail Price is a zero-tolerance violation. Immediate disciplinary review applies.

CRITICAL Pricing Rules

✗

NEVER release price without approval

Do not send any pricing to customers — by phone, WhatsApp, or email — without documented supervisor approval.

CRITICAL Pricing Rules

✗

NEVER enter unofficial documents to SAP

WhatsApp screenshots, handwritten notes, and unsigned documents are strictly prohibited from SAP entry.

CRITICAL SAP Compliance

✗

NEVER offer gifts to influence decisions

Giving cash, vouchers, or excessive hospitality to customers or partners to influence purchasing decisions is bribery.

WARNING Business Ethics

✗

NEVER accept improper gratification

Receiving gifts, meals, or entertainment that could influence your professional judgment must be refused and reported.

WARNING Business Ethics

✗

NEVER ignore compliance concerns

Staying silent when you witness a violation makes you complicit. Always speak up through proper channels.

WARNING Reporting & Flow